Even though pipelines are one of the safest ways to transport natural gas and other petroleum products, emergencies are possible. The products in the pipes are flammable and possibly hazardous. Some of our pipelines or plants may be near you. Please become familiar with their locations. Consider all pipeline leaks potentially dangerous. This will help keep your family, yourself and others safe.
In the rare event you do experience a pipeline emergency, immediately go to a safe location. Call 911 and then call Enable using the phone number on the pipeline marker at the site.
If you cause or witness even minor damage to a pipeline or its protective coating, please immediately notify Enable. Even a small disturbance to a pipeline may cause a future leak. A gouge, scrape, dent or crease is reason enough for Enable to inspect the damage and make repairs. Do not cover a pipeline that has been disturbed. It makes it more difficult to find the damaged area.
If a pipeline incident is suspected, Enable personnel will be dispatched to the site immediately to provide public safety officials with information and help handle the emergency. We will take necessary operating actions to restrict the flow of gas or liquids and minimize the impact of the emergency.